INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, absolutely. All our pieces are photographed directly from our original inventory to ensure 100% transparency, authenticity, and visual accuracy..

Where can I view my sales receipt?

Your official receipt and invoice are automatically sent to your registered email upon completing an order. You can also view and download it anytime from the 'My Account' section on our website..

How can I return an item?

We offer a hassle-free return and exchange policy for defective or damaged items. Simply contact our support team via WhatsApp or email within 7 days of receiving your package..

Will you restock items indicated as “out of stock?”

Yes, our popular and signature collections are restocked regularly. If a specific royal piece is sold out, feel free to contact us directly to place a custom or pre-order..

Where can I ship my order?

We deliver nationwide across Pakistan safely and securely. All orders are carefully packed in premium luxury boxes to ensure they arrive in pristine condition..

Send Us a Message

Have questions or need assistance? Fill out the form below and we will get back to you promptly.